Welcome Team Volunteer - YWCA Calgary (Calgary)

Looking to build your customer service and administrative skills while supporting a mission-driven nonprofit?

YWCA Calgary is seeking motivated and detail-oriented volunteers to join our Welcome Team. This in-person role requires a commitment of 4 hours per week and offers hands-on experience in customer service and administration within a supportive environment.

Location: In-person at YWCA Calgary offices

Commitment: 4 hours per week (schedule to be determined with supervisor)

Key Responsibilities:

• Greet and welcome visitors to YWCA Calgary, ensuring a positive and inclusive first impression.

• Provide customer service support by responding to inquiries in person, by phone, and via email.

• Assist with administrative tasks such as data entry, document preparation, and scheduling.

• Use Microsoft Outlook, Excel, and Word to support day-to-day office operations.

• Collaborate with staff to ensure smooth front desk and administrative processes.

What We’re Looking For:

• Interest in building skills in customer service and office administration.

• Strong interpersonal and communication abilities.

• Proficiency (or willingness to learn) in Outlook, Excel, and Word.

• Organized, reliable, and able to work collaboratively as part of a team.

What You’ll Gain:

• Real-world experience in customer service and nonprofit administration.

• Skill development in Microsoft Office and front-desk procedures.

• A chance to contribute to YWCA Calgary’s mission of empowering women and building inclusive communities.

• Professional references and resume-building experience.

• A supportive staff environment with opportunities for mentorship and professional growth.

Apply

Click "Apply" or if you have questions,

Email: leaders.wil@gmail.com 

Subject: Welcome Team YWCA Calgary